Inside the CQC Inspection – What to Expect

Once a care provider is registered with the CQC, they can expect a routine inspection—usually within 6 to 12 months for new services. These inspections are designed to ensure that the provider continues to meet the required standards of quality and safety.

During an inspection, CQC inspectors will review key documents, observe care delivery (where applicable), and speak with staff and service users. They assess the service against five criteria: Is it safe? Effective? Caring? Responsive? Well-led? Each category is scored and contributes to an overall rating.

Preparation is vital. Providers should keep up-to-date records, maintain clear policies, and conduct internal audits regularly. A good inspection result not only reflects your commitment to quality but also boosts your credibility when applying for tenders and contracts.